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Warranty Policy

Comprehensive warranty coverage and support for all your Warenx Electronics purchases

Warranty Coverage

Important: All warranty coverage and services outlined in this policy apply only after full payment has been received and processed by Warenx Electronics.

All products sold by Warenx Electronics come with manufacturer warranties that cover defects in materials and workmanship. Warranty terms vary by product category and brand.

📱Smartphones & Tablets

1 year manufacturer warranty

💻Laptops & Computers

1-3 years (varies by brand)

🎧Audio & Headphones

6 months to 2 years

📷Cameras & Accessories

1-2 years (varies by brand)

What's Covered

Manufacturing Defects

  • • Hardware component failures
  • • Software issues from manufacturer
  • • Build quality problems
  • • Functional defects present at purchase

Performance Issues

  • • Components not working as specified
  • • Battery performance below standards
  • • Display or audio quality issues
  • • Connectivity problems (Wi-Fi, Bluetooth)
What's Not Covered

Physical Damage

  • • Drops, impacts, or crush damage
  • • Water or liquid damage
  • • Screen cracks or breaks
  • • Cosmetic damage from normal wear

User-Caused Issues

  • • Damage from improper use or handling
  • • Software issues from unauthorized modifications
  • • Damage from third-party repairs
  • • Issues from incompatible accessories

Consumables & Accessories

  • • Battery degradation from normal use
  • • Charging cables and adapters (unless defective)
  • • Cases, covers, and protective accessories
  • • Normal wear and tear
How to Claim Warranty
1

Contact Our Support

Call us at +91 422 123 4567 or email warranty@elecsavers.com with your order details and issue description.

2

Provide Required Information

Share your order number, purchase date, product serial number, and detailed description of the issue.

3

Initial Assessment

Our technical team will assess your claim and may provide troubleshooting steps or request additional information.

4

Product Collection

If repair is needed, we'll arrange pickup from your address or you can visit our Coimbatore store.

5

Repair & Return

We'll coordinate with the manufacturer for repair or replacement and return the fixed product to you.

Warranty Timeline

Claim Processing

Initial assessment: 1-2 business days
Product pickup: 2-3 business days
Manufacturer evaluation: 3-7 business days

Repair Duration

Minor Repairs

3-7 business days

Major Repairs

7-14 business days

Component Replacement

10-21 business days

Product Replacement

3-7 business days

Extended Warranty Options

Extend your peace of mind with our optional extended warranty plans available at the time of purchase.

Extended Warranty Plus

Popular

Extends manufacturer warranty by additional 1-2 years with accidental damage protection

  • ✓ Covers liquid damage
  • ✓ Screen crack protection
  • ✓ Priority repair service
  • ✓ Free pickup & delivery
Important Notes

Documentation Required

  • • Original purchase receipt or order confirmation
  • • Product serial number and model information
  • • Detailed description of the issue
  • • Photos/videos if applicable

Data Backup

Always backup your data before sending products for warranty service. We are not responsible for data loss during repair processes.

Warranty Transfer

Warranties are generally transferable to new owners if the product is sold, but may require notification to the manufacturer.

Warranty Support Contact

Our dedicated warranty support team is here to help with all your warranty-related questions and claims.

Phone Support

+91 422 123 4567

Monday - Saturday: 9:00 AM - 6:00 PM IST

Email Support

warranty@elecsavers.com

Response within 24 hours